REALLY!  a half hour spent taking THIS MESS out of the shredder, then MISS AMARA EDEN decides she wants to "help" shred some more papers once the jam was pulled out, to my surprise she flips the switch in reverse (without asking)... yet, another half  hour spent with pliers, scissors and a chop stick taking out a paper jam ten sheets thick. HOLY CRAP, this sucked!

on a side note...in this day and age you'd think they would make shredders that could take an entire canadian tire catalogue down...NOPE,  9 page max!